Receptionist
Charlotte, NC
Full Time
Admin and Clerical
Entry Level
Receptionist
Primary Job Responsibilities/Tasks may include, but not limited to:
The Receptionist serves as the first point of contact for visitors, patients, clients, and callers, providing a professional and welcoming experience. This role is responsible for front office operations, phone management, administrative support, and assisting with day-to-day office functions to ensure smooth and efficient operations.
Responsibilities:
Requirements:
Primary Job Responsibilities/Tasks may include, but not limited to:
The Receptionist serves as the first point of contact for visitors, patients, clients, and callers, providing a professional and welcoming experience. This role is responsible for front office operations, phone management, administrative support, and assisting with day-to-day office functions to ensure smooth and efficient operations.
Responsibilities:
- Greet visitors and staff in a courteous and professional manner
- Answer, screen, and route incoming phone calls promptly and accurately
- Manage front desk coverage and maintain a welcoming reception area
- Schedule appointments and meetings as requested
- Maintain tidy and ready conference rooms and break rooms for use each day
- Provide general administrative and clerical support, including typing, filing, scanning, and copying
- Maintain office supplies and order supplies when inventory is low
- Collect and distribute mail
- Assist with correspondence and document preparation
- Coordinate with internal departments to ensure visitor and client needs are addressed
- Maintain confidentiality and adhere to company policies and procedures
- Order catering for meetings and other events
- Submit and reconcile expense reports for executive team
- Coordinate with building management on facility needs, maintenance issues, and office operations
- Perform other duties as assigned to support office operations
Requirements:
Education, Experience and Certifications:
- High school diploma or equivalent; associate degree preferred
- Previous receptionist, front desk, or administrative experience required
- Proficient in MS Office, with strong skills in Outlook, Word, and Teams
- Knowledge of office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Strong verbal and written communication skills
- Professional appearance and customer service-oriented mindset
- Strong organizational and planning skills
- Proven ability to handle sensitive information with discretion
Physical Requirements:
- Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
- Must be able to lift and support weight of 35 pounds
- Ability to concentrate on details.
- Use of computer for long periods of time.
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