Advanced Care Provider-Inpatient Navigator

Charlotte, NC

Full Time

ACP/Physician

Experienced

Advanced Care Provider– ED/Inpatient Navigator

General Job Summary:
Serves as a clinical liaison across care settings to support patient transitions from emergency and inpatient care to outpatient follow-up. Ensures timely coordination, reduces care gaps, and improves continuity of care and patient outcomes.

Primary Job Responsibilities

ACP Core Responsibilities:

Reviews ED and inpatient census to identify patients requiring follow-up
Management of acute health concerns as needed, including coordination with acute care providers and care team
Coordinates post-discharge care, including scheduling and care plans
Communicates with physicians, care teams, and patients to ensure continuity
Performs clinical outreach and assessment as appropriate
Facilitates transitions of care and addresses barriers to access
Documents coordination activities in the EHR
Supports readmission reduction and care management initiatives
Collaborates with practice teams, care management, and external providers
Other patient care tasks as directed

Education and Experience
Required:

Graduate of accredited Nurse Practitioner or Physician Assistant program
Current North Carolina licensure
Board certification (NP or PA-C)
BLS certification (ACLS preferred where applicable)
Strong clinical, communication, and documentation skills
Ability to travel between hospital facilities as needed if covering other ACP ED/Inpatient Navigators

Preferred:

Prior experience in any clinical role at the hospital system where the position will be assigned
Experience in value-based care, care coordination, case management or population health

Physical Requirements

Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
Must be able to lift and support weight of 35 pounds.
Ability to concentrate on details.
Use of computers for long periods of time.

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Advanced Care Provider-Inpatient Navigator

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