Practice Administrator - Tryon Women's Center (OB/GYN)
Charlotte, NC
Full Time
Manager/Supervisor
Job Summary: Partners with Tryon Women's Center (TWC) clinicians, the Tryon leadership team and various departments to enhance clinic and department operational and financial performance, with a focus on scaling and growing service line. This role ensures high-performance gynecology and women's health clinic operations, standardization within the gynecology service line, excellent patient experience, compliant revenue cycle practices, and engaged teams.
Primary Job Responsibilities/Tasks may include, but not limited to:
Position Qualifications
Education
Experience
Physical Requirements
Primary Job Responsibilities/Tasks may include, but not limited to:
- Lead and manage clinical staff, including hiring, scheduling, performance coaching, and ensuring adherence to clinical standards and organizational policies.
- Oversee financial reporting activities, ensuring timely and accurate preparation of budgets, forecasts, revenue reports, and expense analysis to support operational decision‑making.
- Monitor clinic performance and key performance indicators (KPIs), identify trends, address gaps, and implement strategies that optimize clinical efficiency and patient outcomes.
- Foster strong clinician relations, serving as the primary liaison for communication, issue resolution, professional support, and engagement across the clinical team within designated sites and across designated service lines.
- Drive practice growth and development, including identifying opportunities for service line expansion, optimizing patient access, and supporting strategic initiatives that enhance gynecology and women's health service line performance.
- Manage clinician ramp‑up processes, ensuring new clinicians receive the structure, training, workload alignment, and performance monitoring needed to achieve full productivity.
- Support the development and advancement of Advanced Clinical Practitioners (ACPs) through training, mentoring, competency assessment, and career development pathways.
- Lead the rollout of organizational initiatives, ensuring smooth implementation, staff readiness, effective communication, and alignment with organizational goals.
- Oversee clinical ordering processes, ensuring compliance with ordering protocols, and maintaining accuracy and efficiency in clinical supply and ordering workflows.
Position Qualifications
- Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required.
- Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer
- Completion of TB test will be required
Education
- Bachelor's degree required with coursework in health care administration preferred
Experience
- Minimum seven (7) years of experience, including 2 years of experience in the management of health care services
- Minimum five (5) years of experience in gynecology and women’s health service line strongly preferred; other healthcare specialty experience will be considered.
- Strong knowledge of clinical operations
- Strong financial planning and problem-solving skills
- Experience managing multiple practices
- Ability to manage and foster a team environment
Physical Requirements
- Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling
- Must be able to lift and support weight of 35 pounds
- Ability to concentrate on details
- Use of computer for long periods of time
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